Our policy is to ship product within 2 business days of online order. Orders are packed and shipped Monday-Friday only. Orders placed over the weekend and on holidays are processed on the following business day. Standard delivery time from shipment will vary from 2-5 days to most locations. The US Postal Service has updated their policies during COVID-19 pandemic, so some shipping times may be extended by them. See here for their statement. If you need to receive your order by a specific date we recommend selecting UPS option as it is guaranteed. 

Guarantee and Refunds

Heritage Hemp is committed to producing superior products using the best ingredients available. Any defective or damaged products may be returned within 30 days for a full refund or exchange. Additionally, unopened products may be returned within 30 days of their delivery to you for a refund or exchange.