Terms & Conditions
By using this web site and/or ordering our products, you agree to and are bound by the following Terms & Conditions:
Copyright & Trademarks
Our products, packaging and the entirety of this web site is copyrighted under US copyright laws, including the words, graphics and layout. Trademarks, including our logos, tag lines, etc. are likewise protected under US Trademark and tradename laws.
Access to this site and Heritage Hemp products are limited to persons 21 years of age or older.
Statements made on this site and Heritage Hemp product packaging have NOT been evaluated by The Food and Drug Administration. This product is not intended to prevent, diagnose, treat or cure any ailment or disease.
Consult your doctor before use, particularly if you have, or think you may have any serious health condition.
Voluntary Allergen Statement: Products manufactured in a facility that may have at one time processed eggs, milk, tree nuts, peanuts and soybeans.
This privacy notice discloses the privacy practices for this web site, and applies solely to information collected by this website.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us by ordering our products or via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Our policy is to ship product within 2 business days of online order. Standard delivery time from shipment will vary from 2-5 days to most locations.
Note: We ship via UPS and FEDEX only and do not ship to P.O. Boxes.
Guarantee and Refunds
Heritage Hemp is committed to producing superior products using the best ingredients available. Any defective or damaged products may be returned within 30 days for a full refund or exchange. Additionally, unopened products may be returned within 30 days of their delivery to you for a refund or exchange.